We want you to be aware certain information related to your account may be Customer Proprietary Network Information (“CPNI”). 46 Labs and its subsidiaries are committed to protecting the confidentiality of CPNI. CPNI is information we obtain solely by providing telecommunications services or interconnected Voice over Internet Protocol (VoIP) services to you. It includes the type, technical arrangement, quantity, destination, location, and amount of services you purchased and related billing information. CPNI does not include your telephone number, name and address, or aggregate customer information or data not specific to you. The protection of your information is important to us, and you have a right, and we have a duty, under U.S federal law, to protect the confidentiality of your CPNI. We may use or disclose CPNI without your consent to:
(a) initiate, render, repair, maintain, bill, troubleshoot, and collect for our services;
(b) protect our rights and property or to protect our customers or other carriers from the unlawful or fraudulent use of our services;
(c) provide call location information required in connection with emergency services;
(d) market services formerly known as adjunct-to-basic services;
(e) market our services within the categories of services to which you already subscribe; and,
(f) respond to a valid request from law enforcement, a court order, or other appropriate authority. Absent your consent, we will not access, use or disclose your CPNI to market categories of telecommunications or VoIP products and services that you do not already subscribe to or share your CPNI with unrelated third parties for their own use.
Please refer to the Federal Communications Web site at:
https://www.fcc.gov/enforcement/areas/privacy for information on CPNI.
If you have any questions or concerns about 46 Labs CPNI responsibilities please contact the 46 Labs legal department: